Policy Statements

Successfully delivering apprenticeships on behalf of employers since 2009

Policies of The London Apprenticeship Company

Terms of Service

1. Terms
By accessing this website at www.londonapprenticeship.co.uk/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark laws.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern London Apprenticeship Company’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘London Apprenticeship Company’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 10 Queen Street Place, London, EC4R 1BE. Our company registration number is 06853060. The term ‘you’ refers to the user or viewer of our website

2. Use License
2.a Permission is granted to temporarily download one copy of the materials (information or software) London Apprenticeship Company’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii.attempt to decompile or reverse engineer any software contained on the London Apprenticeship Company’s website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or “mirror” the materials on any other server.

2.b This license shall automatically terminate if you violate any of these restrictions and may be terminated by London Apprenticeship Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
3.a The materials on London Apprenticeship Company website are provided on an ‘as is’ basis. London Apprenticeship Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

3.b Further,the London Apprenticeship Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall the London Apprenticeship Company, Quantet Group Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on London Apprenticeship Company’s website, even if London Apprenticeship Company or any of its authorised representativea has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on the London Apprenticeship Company website could include technical, typographical, or photographic errors. London Apprenticeship Company does not warrant that any of the materials on its website are accurate, complete or current. London Apprenticeship may make changes to the materials contained on its website at any time without notice. However London Apprenticeship Company does not make any commitment to update the materials.

6. External Links
London Apprenticeship Company has not reviewed all of the sites linked to its website including social media and news organisations and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by London Apprenticeship Company of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
London Apprenticeship Company may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with and your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

Your privacy is important to us. We don’t ask for your personal information unless we truly need it.

We don’t share your personal information with third-parties, except where required by law.

It is the policy of London Apprenticeship Company and all Qunatet Group Companies to respect your privacy regarding any information we may collect from you across our website, www.londonapprenticeship.co.uk.

The EU General Data Protection Regulation (GDPR) includes rules on giving privacy information to data subjects in Articles 12, 13 and 14. Our privacy policy is written to comply with these requirements.

Personal Information

We may ask you for personal information, such as your name, email, address, contact details and payment details. We collect only the personal information relevant to providing you with a service, and use your information only to ensure the fulfilment of this service.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information.

We will only retain personal information for as long as necessary to provide you with a service.

Cookie policy

This page tells you what you can expect when www.londonapprenticeship.co.uk collects personal information.

When you visit www.londonapprenticeship.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. We will not associate any data gathered from this site with any personally identifying information.

What are cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work and improve the usability of those sites.

How we use cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired service without them.

Equality of Opportunity Statement

London Apprenticeship Company values all people, regardless of their gender (or gender reassignment), age, disabilities (including medical conditions), race, ethnic origin, pregnancy or maternity status, language, religious beliefs, political beliefs, trade union membership or non-membership, marital status or sexual orientation.

We are therefore committed to promoting equality at every opportunity both as a provider of services and as an employer.

This statement and our Equality Policy is designed to ensure our services are equally accessible and relevant to all clients and that our recruitment and employment practices and procedures actively promote equality of opportunity.

We are committed to creating and sustaining a positive and supportive working environment for our staff, and an excellent teaching and learning experience for our students. We aspire that staff are equally valued and respected, and students are encouraged to thrive academically.

Our attitude to any form of discrimination is: zero tolerance.

Equal Opportunities in Employment Policy

In addition to our values statement above, we acknowledge that the efficiency of London Apprenticeship Company will be improved as we seek to develop the skills and abilities of all employees. We recognise and accept our responsibility as an employer to promote equal opportunities.

Our policy and its provisions cover all staff working within London Apprenticeship Company and Quantet Group Companies. The overriding principle on which our policy is based is that jobs should be filled by those best able to do them. Therefore, we will take every reasonable step to ensure that our staff and potential staff, are all treated fairly and that all employment decisions including those on recruitment, selection, promotion, training and career development are based on job related, objective criteria.

Whilst managers are key in making this policy effective, there are also responsibilities placed upon employees. These will be discussed with you as part of your induction, if you are successful in your application for employment.

Modern Slavery

London Apprenticeship Company and the Quantet Group is committed to ensuring that there is no modern slavery or human trafficking in our in our business or supply chain. We are committed to opposing modern slavery in all its forms and preventing it by whatever means we can. As part of our culture of good governance for all Quantet Group Companies our business relationships will reflect our attitude to the exploitation of individuals in any form, and more particularly the offences under the Modern Slavery Act 2015. We demand the same attitude of all who work for us and expect it of all with whom we have business dealings.
Our attitude to modern slavery is: zero tolerance.

Safeguarding Policy Statement

London Apprenticeship Company and the Quantet Group is committed to safeguarding and promoting the welfare of children, vulnerable young people and vulnerable adults, and to providing a safe environment in which they can develop educationally, socially and emotionally, free from harm or abuse. London Apprenticeship Company and the Quantet Group expects all members of staff and others who work with or come into direct contact with London Apprenticeship Company learners to share this commitment.
London Apprenticeship Company recognises that all learners regardless of age, disability, gender, race, religion or belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse.


From the moment LAC sourced and tailored the apprentice to suit the needs of our business through to the ultimate graduation and full time hiring of them, LAC have supported each part of the program at all key stages of their development. The mix of a broad yet detailed academic approach they take coupled with the learning in the real business environment is one of the most effective ways to grow young people within any industry.

Shaun Maroney, Operations Manager, Haworth UK Ltd

Hawkins\Brown Architects

We had a very positive experience working with The London Apprenticeship Company. From the outset we were provided with clear information and the support we received from the team was excellent. We found they had a wide range of well prepared and eager candidates and ultimately we found an apprentice who suited our needs very well. We are happy to report our apprentice has grown to be an integral part of business.

Anthea Corridon, HR Advisor, Hawkins\Brown

Alias Hire

Our experience of LAC has been that they are professional, helpful and under-standing. We had never taken on an Apprentice before, Leo was our first, we needed extra staff and an Apprentice was a logical choice. We are delighted with our Apprentice and how things have turned out and taking on an apprentice again is something we will endeavour to do in the future

Danny Dawson, Alias Hire

Look Ahead Housing and Care

Jade is great. She is an asset to the team. I’m glad we have her until she goes onto university and we wish her every success with her studies next year and her future career. I wish she wanted to pursue a career in Finance as she has just been brilliant, but I am sure the skills she has gained here will transfer over to any career she chooses... that’s the great thing about an apprenticeship. Ultimately, employers like experience, the apprenticeship gives young people a real opportunity to compete with more mature and experienced candidates because it gives them transferable skills....I think what also makes it work for the employer is LAC’s Apprentice Coordinators. Vanessa, Jade’s Apprentice Coordinator has been really helpful and has always been on hand whenever Jade needed advice, lessening any perceived “burden” on the employer.

Lorna Wilcockson, Finance Manager, Look Ahead Housing and Care


Toby has made exceptional progress here at Printing.com Winchester and has definitely grown in confidence. Toby is always looking to learn new things. He has certainly fit into the company well, and I believe he has an exciting future ahead of him. I am happy that we have been able to help him on his way by taking him on as our apprentice.

Tim Mcmillen, Managing Director, Printing.com